FAQS

What does ACESS Plans include?

ACESS has different plans to suit your centre/service operational needs. It is our aim to help all childcare and educational services to minimise cost, save time and increase productivity. If you choose to pay monthly, One child space for Standard is $1.59 per month so, you’ll make a monthly payment of $1.59 x number of child spaces. Minimum of 30 child spaces cost $47.70 per month. One child space for Standard Plus is $1.79 per month so, you’ll make a monthly payment of $1.79 x number of child spaces. Minimum of 30 child spaces cost $53.70 per month. You can increase or decrease the number of children quantity in your plan and cancel anytime. Acess plan is ideal for all new and well-established centres including preschool, long day care, family day care and out of school care hours services.

Can I change the number of children in my Subscription Plan after joining?

Our unique billing system automatically assesses the number of children in your plan and adjusts your plan accordingly from month to month.

Can we export data for recording keeping?

Our system allows you to save your data in a PDF Format where you can then choose to print the form as desired.

Can I limit an educator’s privilege to view child/parent records?

ACESS allows Directors and Authorised personnel to choose the level of privilege each educator has to child/parent information. We have several pre-set roles with various levels of permissions to be granted access to data.

Does each educator need a profile, or can we have one profile for the service that everyone can access?

We recommend that each educator has their own profile. This ensures complete transparency to both parents and Directors/Staff Personnel. Also, it allows educators to be efficient in their teaching and learning as well as it helps with productivity and future planning in relation to children’s development and outcomes.

How protected are the information shared from ACESS?

Parents and directors/staff personnel can rest assured that ACESS is the most secure childcare management software on the market. We have had data security in mind during production of the system and have had thorough security testing completed during and after production has been completed.

Privacy, can parents view other children's documentation, photos, and videos?

No, as the parent can only view and read the information about their own child in the system. The documentation of each child in the service and access to the portal is only granted for the child’s parent/guardian.